Refund Policy

Last updated: November 04, 2024

Thank you for choosing Upskill Rocket for your learning journey. We strive to provide a valuable and enriching experience in digital marketing education. However, if you are not fully satisfied with our services, please review our refund policy outlined below.

Interpretation and Definitions

Interpretation

The terms with capitalized initial letters have specific meanings as defined below.

Definitions

  • Company (referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to Upskill Rocket by Academo MPSM Training and Technology LLP, located at 537/3, 2nd Floor, Robby Arcade, above Cafe Coffee Day, near Metro Station, Indiranagar, Bengaluru, Karnataka 560038.
  • Courses refer to digital marketing training and educational services offered on our Website.
  • Order means a request by You to purchase access to Our Courses.
  • Service refers to the Website and online learning platform.
  • Website refers to Upskill Rocket, accessible from https://upskillrocket.in/.
  • You means the individual or entity accessing or using the Service.

Your Course Cancellation Rights

We offer a 14-day cancellation period from the date of purchase. During this period, you may request a refund without providing any reason.

Cancellation Process

To initiate a cancellation, please notify Us by:

Once we confirm your eligibility for a refund, we will process it within 14 days using the same payment method used for the original transaction. No fees will be charged for this reimbursement.

Refund Eligibility

Please ensure the following conditions are met to qualify for a refund:

  1. The refund request is made within 14 days from the date of purchase.
  2. You have not accessed more than 25% of the course content.

Non-Refundable Circumstances

We reserve the right to deny refunds in the following situations:

  • If the course has been accessed beyond the allowable percentage.
  • If a request is made after the 14-day period.

Contact Us

If you have any questions or concerns regarding our refund policy, please reach out to us at:

Thank you for your understanding and for choosing Upskill Rocket. We are committed to delivering a positive learning experience and value your feedback.