Student Policy
100% NO REFUND POLICY
All payments made towards Upskill Rocket programs, courses, workshops, training, mentorship, services and other paid offerings are strictly non-refundable under any circumstances.
Important Notice
By enrolling in any Upskill Rocket program, course, workshop, training, mentorship, certification program or other paid offering, the student or customer acknowledges and agrees that all payments made to Upskill Rocket are 100% non-refundable under any circumstances.
Once a payment is successfully completed, it cannot be cancelled, reversed, refunded or claimed back from Upskill Rocket.
Students are strongly encouraged to review the relevant course details, curriculum, duration, delivery format, fees, schedule, inclusions and applicable terms before making a payment.
By completing the payment, the student or customer confirms acceptance of this Refund & Cancellation Policy.
Core Policy
Upskill Rocket follows a strict 100% No Refund Policy. All payments made towards our programs and services are final and non-refundable under any circumstances.
Continue Your Learning
We understand that circumstances can change. While Upskill Rocket follows a strict 100% No Refund Policy, we don't want students to feel stuck if they are temporarily unable to continue in the usual way.
Speak with your counsellor to explore available alternatives that may help you continue your learning journey.
Option 1 — Pause & Restart
If you are temporarily unable to continue because of personal, professional or other commitments, speak with your counsellor about pausing and restarting later.
This may be available depending on the program structure, batch availability and applicable conditions. It is intended to give you flexibility while helping you continue when you are ready.
Important: Pausing or restarting is not a refund and does not cancel the course fee.
Option 2 — Fast-Track
If you have limited availability or want to complete your program faster, ask your counsellor whether a fast-track option is available for your program.
Where possible, the team can guide you on an accelerated learning schedule based on the program structure and availability.
Important: Fast-tracking is an alternative learning arrangement, not a refund or fee reversal.
Option 3 — Recorded Sessions
If recordings are available for your program, speak with your counsellor about access when you cannot attend certain live sessions.
Available recordings can help you continue learning when you miss a particular live session.
Important: Recorded-session access depends on the applicable program and availability.
Option 4 — One-on-One Support
If you missed sessions or are having difficulty with a topic, ask your counsellor about available one-on-one doubt-solving support.
The purpose is to help you clarify academic doubts and continue progressing through the course.
Important: Doubt-solving support is a learning alternative and does not constitute a refund.
We're Here to Help
Don't immediately think about cancelling your learning journey. Speak with your counsellor first. Depending on your situation and program availability, they can help you explore suitable options.
Important Clarification
The alternatives mentioned on this page are provided to help students continue their learning journey. They do not constitute:
The 100% No Refund Policy remains applicable under all circumstances. Even when an alternative arrangement is offered, the original payment remains non-refundable.
Inability to attend classes does not create a refund entitlement. Contact your counsellor to explore available alternatives, which may include pausing and restarting later, fast-tracking, access to available recorded sessions, or one-on-one doubt-solving support.
These alternatives are intended to help you continue learning. They do not create a right to a refund.
Circumstances can change, but none of the following qualify for a refund. Students are encouraged to speak with their counsellor about available ways to continue the course.
If a student voluntarily stops attending or discontinues a course or program after making payment, the payment remains non-refundable. Discontinuing does not cancel the financial obligation or create a refund entitlement.
Contact your counsellor before discontinuing so the team can explore whether an alternative learning arrangement may be available.
Payments relating to the following learning access, materials and benefits are non-refundable. If a student does not use them, the unused portion cannot be converted into a refund.
Where a program includes or provides access to third-party software, platforms, subscriptions, certifications, hosting, templates or other services, those benefits are subject to the applicable third-party terms.
Once allocated, activated, purchased or provided, such benefits cannot be converted into a refund from Upskill Rocket. Unused third-party benefits are not refundable.
Choosing an EMI or instalment option does not change the 100% No Refund Policy. It is only a method of paying the applicable course fee and does not create a refund entitlement.
If a student stops attending or discontinues, this does not automatically cancel the applicable payment or financing arrangement. Review the terms of your selected payment or financing provider before enrolling.
Policy Applies in Every Case
Upskill Rocket follows a 100% No Refund Policy. No refund will be provided under any circumstances or for any reason once payment has been made.
We believe in helping students complete what they have started. Students facing genuine difficulty are encouraged to contact their counsellor to explore available alternatives.
Pause & Restart • Fast-Track • Available Recorded Sessions • One-on-One Doubt Solving
These alternatives do not create any right to a refund.
Payment Confirmation
Frequently Asked Questions
No. Upskill Rocket follows a 100% No Refund Policy. All payments are final and non-refundable.
No. Inability to attend classes does not qualify for a refund. Please contact your counsellor to explore available alternatives.
No. Discontinuing the course does not qualify for a refund.
Depending on the program, batch availability and applicable conditions, you may be able to pause your course and restart later. Please contact your counsellor.
Depending on the program structure and availability, you may be able to explore a fast-track option with your counsellor.
Where recorded sessions are available for your program, contact your counsellor about access. You can also explore available doubt-solving support.
Students can contact their counsellor to explore the availability of one-on-one doubt-solving support.
Personal circumstances do not create a refund entitlement. However, you can contact your counsellor to explore available alternatives such as pausing the course.
No. Alternative arrangements do not constitute a refund and do not change the 100% No Refund Policy.
Please reach out to your assigned counsellor. They can understand your situation and guide you regarding the available options for your program.
No. Unused classes, sessions, access or resources cannot be converted into a refund.
No. Unused tools, resources or other course benefits cannot be converted into a refund.
Final Acknowledgement
We maintain a strict 100% No Refund Policy, but that does not mean you are left without options. If your circumstances change, speak with your counsellor before deciding to discontinue your learning journey.
Our team will help you explore available options such as pausing and restarting, fast-tracking, available recorded sessions and one-on-one doubt solving. We want you to complete your learning journey.
100% NO REFUND POLICY — UNDER ANY CIRCUMSTANCES
ALL PAYMENTS ARE FINAL.
NO REFUNDS.
NO CANCELLATIONS.
NO EXCEPTIONS.
